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It is found now that it is not often that any effort is made by
traders to dispose of unsound food to the public. In many cases
they themselves call attention to the condition of the food and
surrender it voluntarily in order, on the evidence of the certificate,
to make a claim on their suppliers for financial re-imbursement and/or
for replacement of controlled commodities. At times there is even
a desire to surrender food which though perhaps unsaleable is not
unfit for human consumption.
The headquarters of certain multiple stores are in this Borough
and often unfit food from many of the branches is returned before
official attention is called to its condition. For this reason the
amount of canned goods surrendered is greater than it would otherwise
be.
Several complaints were received from customers that food
purchased was unwholesome. In most cases the complaint was not
regarded as serious or did not evidence any carelessness or negligence
by the vendor, and was dealt with by the issue of a warning letter.