We want your visit to the Library to be enjoyable and productive. Please contact Library Enquiries (firstname.lastname@example.org) before your visit if you need specific assistance or equipment.
Drop off and pick up
Taxis or private cars can drop off and pick up visitors at a small lay-by close to the entrance at 183 Euston Road (see further transport details and a map).
We may be able to provide parking for Blue Badge holders. Please call +44(0)20 7611 5778 well in advance to check availability. Parking spaces are not guaranteed and, if allocated, can only be used in conjunction with a visit to Wellcome Collection and/or the Library. We regret we cannot provide parking facilities to non-disabled car drivers accompanying a disabled visitor.
Several Blue Badge parking bays are located a short distance away in the local area. Check Blue Badge London’s map for nearby locations.
Metered parking spaces are available on nearby Gordon Street, and an NCP car park is situated at Euston mainline railway station in Melton Street.
Streets south of Euston Road, including Gordon Street, are within the London congestion charge zone.
The entrance to 183 Euston Road from the street has a slight step (approximately 3cm). A wheelchair lift in the entrance hall provides access to the ground floor level.
The Library is on levels 2 and 3. The Library entrance on level 2 is accessible using the lifts in the lobby, but there is no lift access to level 3 from within the Library. If you need help getting to the areas of the Library on level 3, a member of staff will assist you.
Some older parts of the Library are inaccessible by wheelchair. We are happy to bring material to your desk from these and other sections. Avoid waiting time by contacting Library Enquiries (email@example.com) in advance of your visit so we can get the materials ready for you.
Within the Library the accessible toilet is located near Library Reception on level 2. There are also accessible toilet facilities on lower ground 1, lower ground 2, levels 0 and 1 within the Wellcome Building.
Assistance dogs are welcome. Staff at Information Point will be happy to supply your dog with a drink of water, although water can not be brought into the Library.
Cloakroom and lockers
The cloakroom on level -2 and lockers are accessible to wheelchairs. We ask that you check in your personal belongings - such as coats, umbrellas, food, drink and bags - before coming up to the Library entrance on level 2. Limited locker space is available within the Library, and there is also less space to accommodate wheelchairs within the locker area.
Induction loops are located at all service desks and in the Viewing Room.
We can also provide a portable induction loop for use within the Library. You will need to switch your hearing aid to the 'T' setting to use these.
If you have specific requirements, such as needing to bring a reader with you, you can book a private, unequipped study carrel. Please contact Library Enquiries (firstname.lastname@example.org) to book this space.
A computer workstation with accessibility software is available in the Enquiry Hall. This computer sits on a height-adjustable table.
We also have assistive equipment to make your time in the Library more comfortable.
Accessibility software includes:
- JAWS: screen-reading software that uses a multi-lingual speech synthesiser to read aloud information from the screen.
- Zoomtext: a screen magnifier that includes a range of colour and cursor controls to aid viewing.
- Kurzweil: a software application that uses a scanner and speech synthesiser to read aloud the information scanned.
The following equipment is available by request from the Library Enquiry Desk:
- headphones for use with hearing aids as recommended by Action on Hearing Loss (RNID)
- touchpad mouse
- joystick-style ergonomic ‘vertical’ mouse
- cordless trackball mouse
- high-contrast enlarged text keyboard
- hand-held magnifier
- Aladdin Rainbow Elite book magnifier - a stand-alone book magnifier with a range of colour and contrast controls
- portable fluorescent magnifier using a daylight simulation tube
- adjustable chair