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1. INSPECTION OF THE AREA
During the year, 1,396 formal complaints and approximately 14,000 queries
were received. 7,828 visits were made, as detailed in the following table.
The staff of the department are always prepared to offer their help to
any member of the public requiring advice or assistance with an environmental
health problem. The large number of queries received is welcomed, as contact
with the public is essential to the effectiveness of the department.
SUMMARY OF VISITS
(a) DWELLINGS
State of repair, improvement etc. 1,173
Multiple occupation, overcrowding 104
Infectious diseases and food poisoning 759
Noise abatement 140
Filthy or dirty houses 94
Water supply 30
Miscellaneous 408
(b) COMMERCIAL
Caravan sites 34
Offices, Shops and Railway Premises 256
Factories (including outworkers) 172
Massage establishments 4
Petroleum installations 185
Hairdressers 19
Swimming pools 23
Food shops 481
Vehicles 29
Food complaints 110
Food sampling 41
Unsound food 135
Miscellaneous 37
(c) OTHER
Animals and birds 89
Ditches, ponds, drainage and flooding 1,029
Refuse 145
Smells 124
Atmospheric pollution 195
Pest control 1,681
Miscellaneous 331
2. HOUSING
During the year, 1,173 visits have been made to identify unfitness, lack
of amenity and disrepair, to inform householders of the services offered by the
Council and to secure improvements in living conditions.
The programme of routine visiting has identified three main obstacles to
securing the provision of basic amenities in all houses. Firstly, despite the
publicity given to the improvement grant schemes, there are still people who
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