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will be sent to every customer in the area advising them of
our intentions to supply natural gas. This will be followed
by a call by a Survey Representative who will record
details of appliances and discuss the conversion procedure
as it effects the particular customer.
A subsequent letter giving three or four weeks notice
will advise customers of the exact date of intended conversion
and further reminder will be sent approximately 48
hours prior to the date.
It is known that many thousands of different appliances
are in use throughout the country. Accurate identification
of appliances is a vital pre-requisite of an efficient and
successful conversion operation.
During the period between survey and actual conversion
the important information obtained by survey is collated,
operations work in terms of man hours, transport etc. is
planned and the necessary conversion materials and replacement
appliances will be obtained and stored prior to delivery
before conversion. Consumers are requested by letter to
advise the Board of any additional appliances that they may
have had installed privately after survey as the conversion
teams would not be able to undertake conversion of an appliance
found on the premises for which no conversion set had
been ordered.
In the majority of cases the conversion of appliance
burners is not practicable from an economic or technical
point of view due perhaps to the age or condition of the
burner and the cost in terms of labour charge necessary to
make the alteration and so, where possible, replacement
burners are designed.
Conversion of the majority of domestic appliances will,
therefore, take the form of a straight exchange of components,
i.e. burners, thermostat, pilots, etc. However, there will
still be many old obsolete appliances which will need to be
converted and in certain cases where a conversion set is not
available an ad hoc conversion will be carried out.
In certain cases it will be necessary to remove an
appliance for conversion work to be carried out in a special
workshop set up by the Conversion Unit. If needs be,
customers will be loaned a replacement appliance while
their own is away at the Workshops.
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